Lean Six Sigma Applies Not Only to Manufacturing

I am happy to report that I can now call myself a certified Lean Six Sigma Black Belt.  While I consider this a worthwhile achievement, some friends and colleagues have questioned why I was spending time, effort and money on “just getting a piece of paper” that doesn’t mean much in the world of sales […]

How Three Graphs Can Tell Us Where to Focus our Attention

A while back, SEO guru Glenn Crocker and I were talking about how visual analytics can help with search engine optimization.   Getting useful SEO information usually requires crunching data for thousands of links, so it’s quite useful to have something that takes us from a quick overview to the interesting details.

To illustrate how visual analytics […]