Christine Muser, BJ, CLSSBB, has been an independent consultant since 2002, when she founded CyCom Solutions, Inc.  She enjoys mixing business know-how with her data analysis skills to provide insights that enable profitable business decisions.

A certified Lean Six Sigma Black Belt and self-described “data geek with business intuition,” Christine transforms raw data into meaningful business insights.  She has helped clients design sales territories, track product performance, define market segments, develop product launch plans and measure sales performance.

Before founding CyCom Solutions, Inc. in 2002, Christine worked in Sales Operations, Business Information and IT at Aventis SA (now sanofi-aventis) and predecessor companies.  While at Aventis, Christine provided project management and decision support for product launches, sales force realignments, co-promotion arrangements and data quality improvement initiatives.

Christine currently spends most of her time assisting with electronic medical records (EMR) projects.  She continues to be active in the Suburban Toastmasters club, where she has served as Vice President of Education and as Secretary.   She also volunteers for the Kansas City Hepatitis Alliance (KCHA) and the Heartland Association of Research Professionals (HARP), where she served as Vice President from 2009 to 2010.   Christine also contributes her time and talents to the Marion Club, where, among other things, she helped organize a fun and successful employee reunion for over 300 former Marion associates.

Raves & Kudos

“Simply put, Christine is a life-saver when it comes to data analysis. Her superior work, attention to detail, and commitment to her clients goes above what I expect from most service providers. Christine works as a great partner to the organization and continually looks for ways to strengthen that relation by providing great value through excellent, quality work.”

— Marketing Research Analyst,
Midwest Pharma Company

“Thanks for the map and related slides. This will work perfectly for our business plan needs … Appreciate your quick turnaround in order to help us make our tight deadline.”

— Sr. Marketing Manager,
Medical Device Innovator

“CyCom Solutions has enabled me to do my job! Without their services I would have drowned a long time ago. Our organization would not be getting the secondary data that we need.”

— Manager, Marketing Research,
Oncology focused Pharma Company

“I just wanted to personally thank you for your hard work and meticulous detail on the [bonus reporting & sales support dashboard] project. I know the sales force will love it, and I look forward to rolling it out next week.”

— Assistant Manager, Sales Operations,
Pharma company doubling its sales force

“You are the BEST!!”

— Sr. Manager, Business Information
Pharma company in merger transition

“I have known Christine for 10 plus years.  We met through a professional research organization, Heartland Association for Research Professionals (HARP).  Christine was absolutely invaluable in setting up the initial HARP website and communication links for this grassroots, volunteer organization.  I am one of the early members of the organization and can honestly say, without her expertise and willingness to help a struggling organization, I am not sure HARP would have survived.  In fact HARP has survived and is a dynamic professional organization serving the needs of clinical research professionals in the Kansas City area.  Much of the credit goes to Christine for providing an electronic infrastructure that allowed HARP to flourish.

During my tenure as president and in other positions, Christine could always be counted on to share her time and talents and help HARP come into the digital age.

I moved from the Kansas City area a few years ago but I keep in touch with friends I met through HARP activities.  Christine has continued to play a vital role in HARP’s success.  One of HARP’s many challenges is understanding member’s needs.  Although member surveys were conducted every year or so-with a manual process it was difficult to drill down into member needs.  Christine developed an electronic report of membership responses that breaks down characteristics of members and needs, locations of members which is critical to select meeting locations, and very importantly broke down member responses in a visual format that helps with decision making.

I strongly recommend Christine for any type of consulting work.  Christine knows technology and how it can serve her clients, she knows research issues and she is always responsive to questions and concerns.  Christine listens to client needs and proposes solutions that are workable within the resources the client has available.  In HARP’s case, the resources were very limited.  Because Christine understood HARP’s needs and resources and the technological options available, she was able to develop an infrastructure that helped HARP survive and prosper.”

Valerie Dratter,
Manager, Research Compliance at
Children’s National Medical Center